Snug Air Heating & Cooling Privacy Policy
Effective Date: August 22, 2026
Snug Air Heating & Cooling (“Snug Air,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website, online forms, advertising platforms, and other communications.
Information We Collect
We may collect information that you voluntarily provide when requesting an estimate, scheduling service, contacting us, or submitting an online lead form. This information may include:
- Name
- Email address
- Phone number
- ZIP code or service address
- Information about your HVAC system or requested services
- Any additional information you choose to provide
We may also collect basic website and advertising information such as browser type, device information, pages visited, referral source, and interactions with our website or advertisements.
How We Use Your Information
We may use the information we collect to:
- Respond to service and estimate requests
- Contact you regarding your inquiry
- Schedule HVAC services or consultations
- Provide requested estimates and information
- Communicate about our products and services
- Improve our website, advertising, and customer experience
- Measure the effectiveness of our advertising campaigns
- Maintain business records and comply with applicable legal requirements
Advertising and Lead Forms
When you submit information through an advertisement or lead form on platforms such as LinkedIn, Google, Meta/Facebook, or other advertising services, your information may be provided to Snug Air so that we can respond to your request.
Information collected through these platforms may also be subject to the privacy policies and terms of the respective platform.
Sharing of Personal Information
Snug Air does not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business, process customer requests, provide services, maintain our website, measure advertising performance, or comply with legal requirements.
Communications
If you provide your contact information, Snug Air may contact you regarding your service request, estimate, appointment, or other inquiry.
Where applicable, you may request that we stop sending marketing communications at any time.
Cookies and Tracking Technologies
Our website and advertising partners may use cookies, pixels, analytics tools, and similar technologies to understand website activity, measure advertising performance, and improve our marketing.
You may be able to control cookies through your browser settings or other available privacy controls.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet-based system can guarantee absolute security.
Your Privacy Choices
You may contact Snug Air to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business-record requirements.
You may also contact us with questions regarding how your information is collected or used.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, advertising services, or legal requirements. Updates will be posted on this page with a revised effective date.
