Google reviews
Snug Air Reviews
Every review on this page was posted on one of our two Google Business Profiles, Brentwood and Nashville. They’re shown exactly as written, with a link to each one on Google.
5.0169 Google reviews
Snug as a bug in a rug
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- Owner-led installations
- 10 or 12-year labor warranty on new systems
- NATE certified · Daikin Comfort Pro
- Open 24 hours, 7 days a week
My husband chose Snug Air because of all the great reviews the company, and Daniel, had received, and we were not disappointed!
We called with an issue Monday midmorning, and by noon he was out resolving that issue for us. We were so thankful that he was able to come out so quickly for the initial issue because we also ended up needing a fan motor and we were having some pretty hot weather. He located the OEM motor and had it installed by the end of that same day. He then returned Wednesday morning to work on another part that had been damaged from the original issue we called him about. Everything was done with great attention to detail that you don't always experience these days. I had also asked him if he could do a couple other little things, and he didn't forget.
We have been experiencing problems with our unit for a few years, and haven't always felt completely confident with the company that had been servicing us, so we are very thankful to have found Daniel and Snug Air. It felt good to feel confident in someone's workmanship again. Thank you!
I’ve had another great experience with the team at Snug Air Heating & Cooling. After moving to a new place, I ran into some issues with my unit and needed a little assistance.
I reached back out to Snug Air, and once again, they didn’t disappoint.
They were responsive, professional, and took care of the issue without making things complicated.
It’s one thing to have a great experience during an installation at a previous home from years ago, but it says even more when a company continues to take care of you years down the road.
I was impressed with them the first time around, and this experience only reinforced why I was so happy with their service.
I highly recommend Snug Air Heating and Cooling for your heating and cooling needs!
Daniel at Snug is very knowledgeable and accommodating. I cannot say enough nice things about this company. I would highly recommend them. When you need something, they respond and show up right away! I have used them for several things as list, but this last visit was just fixing the thermostat.
Daniel was very friendly and honest about pricing. He got everything done quickly and then took the extra steps to certify everything else on the system was working well.
Wonderful work and very professional. I would recommend this company to anyone in our area.
They came out on a Sunday morning and fixed our AC unit. It was supposed to be high 90’s all week and they went above and beyond the normal to fix our unit. So greatful for everything they did.
Daniel is most thorough HVAC person that I have worked with. He explains everything in detail and really knows what he is talking about. Highly recommend Daniel and his company.
Great service, honest, answered the call right away for an emergency service on a Sunday. Responded within an hour to our home and fixed our HVAC problem immediately. We were so grateful to Snug as the 100 degree heat we’ve been experiencing was brutal with a broken HVAC. Thank you Snug for being there for us. We will definitely use you again!
Absolutely recommend these guys. Daniel was very professional, showed up when he said he would, and made repairs for a fair price.
Love this guy. He does top quality work, is honest, and is highly skilled. I went through a lot of companies before finding Snug Air and I always caught them doing shoddy work or being dishonest, but not Daniel. Yesterday I had an issue and he was here within hours. Can't recommend Snug Air enough.
My a/c decided to quit working at 8pm. The temperatures outside had been 90-100 degrees. Needless, to say my house jumped up to 83 degrees quickly. I booked an appointment online for a 7am appointment. The company called me and offered to have a technician at my house in 45 minutes. I was concerned I would get charged "emergency, after hour" rates. I was pleasantly surprised that there was not an added fee. Daniel arrived to my sweltering house promptly. He was professional, polite, respectful of my home, and explained things on a level I understood. He had my a/c up and running within one hour. I definitely recommend this company. They were my lifesaver tonight.
Daniel is amazing! My unit went down and he came out at midnight and fixed it before the hottest day of the year. So so appreciative! Could not suggest using them more!
I had a wonderful experience with Snug Air. From the first initial phone call to the service tech showing up. Daniel Trujillo was professional, knowledgeable, friendly, and took the time to make sure everything was done right. He was dependable, answered all of my questions, and provided excellent service from start to finish. I truly appreciate the care and attention to detail. I highly recommend Daniel and Snug Air to anyone looking for honest, reliable, and quality service.
Loved Daniel! Came late on a Sunday and diagnosed quickly. He explained and showed me what the problem was. We had to wait for a part to be ordered but he was here as soon as the part came in and got us working as fast as possible. Very happy with the service all around.
Fast service and knowledgeable!
Daniel came through clutch once again. My unit was damaged during the severe weather, and he arrived within about an hour and a half to assess the situation. His professionalism and detailed explanation were greatly appreciated. He helped me fully understand the issue, which made the repair pricing clear and justified.
Daniel is amazing!
Daniel came to close an intake vent in our crawl space that was found upon inspection of our home when we bought it. He was timely, communicative, and professional. He took pictures of his work to save us the time and pain going into the crawl space to check it ourselves. While he was here he also found that one of the capacitors in our hvac unit was close to failing and was able to replace it quickly at a reasonable price.
I would definitely recommend Daniel and SNUG heating and air to anyone needing any work done.
Excellent service , extremely knowledgeable and helpful.
My upstairs unit was down with temperatures over 90 degrees . Daniel came and fix my issue very quickly . I am extremely grateful and thankful for his quick response.I highly recommend Daniel over any other hvac company because he takes his time to explain every step of the process and makes me part of the solution
Very quick same-day service. Reasonably priced. Great explanation of the repair and potential future concerns.
Daniel came out the same day I called to repair my air conditioning. The issue was taken care of quickly and professionally.
Snug Heating and Cooling is wonderful! My HVAC broke down at 5 pm on a Saturday and they were at my house to fix it before 7 am on Sunday! Very friendly and knowledgeable staff. Daniel was excellent and very thorough. Can’t recommend them enough!
Honest, hard working and friendly. I trust and recommend Daniel for any repairs or service to my HVAC unit. I’m so lucky to be their customer.
Daniel came and took wonderful care of our unit and explained everything in simple terms. Will only use them in the future if I have AC/Heat issues. Thank you!!
So my experience with Snug Air Heating &Cooling was awesome!! Daniel came out to our new construction house and measured every room and every floor at the time and date we agreed on which in this time and day are rare! He gave us several options and brands to choose from low end to high end units (we chose the middle price point unit and love it)! Daniel and his team have done Everything promised and then some, he even educated me on how everything works!! Daniel is all about taking care of his customers and I'm grateful to have met him and would highly recommend him!
These guys are the best. We’re out in less than two ours, explained everything they were doing every step of the way. Were transparent in pricing from the beginning. Most importantly fixed my unit without mentioning once buying a new one. Do not waste your time with anyone else.
Daniel was the technician who came out to help with our AC and let me say what an amazing guy. Took his time doing diagnostics and then explaining the issue and solution quickly and efficiently. Highly suggest using this company for straight forward information and a stream lined experience. Thanks!!!!!
Great service, after years of issues without any real solution; Snug listened to our history and was able to trouble shoot the root cause and execute a solution within 48hrs.
Great service, walked us through the issue and corrective action, highly recommend
I want to give a huge shoutout to Daniel for the outstanding service he provided while servicing our HVAC unit today. He was professional, punctual, and incredibly knowledgeable from start to finish.
What really stood out was how informative he was. He took the time to explain everything in a way that was easy to understand, answered every question patiently, and made sure I knew exactly what was going on with our system. I never felt rushed or pressured, just genuinely taken care of.
It's not often you come across someone who clearly takes pride in their work, and Daniel absolutely does. His honesty, attention to detail, and exceptional customer service made this one of the best service experiences we've ever had.
Daniel is a tremendous asset to your company, and I highly recommend him to anyone needing HVAC service. Thank you again for going above and beyond!
They were amazing. We were in a hurry to get the AC fixed before our Airbnb guest arrived and they came immediately and fixed it. Very polite and professional! Highly recommend
Very professional. Would highly recommend!
My entire experience from when I called to my scheduled visit was excellent! They were able to send someone out within the hour and were all very helpful, honest, professional, and friendly.
We had a wonderful experience with Daniel. He was very knowledgeable and explained everything thoughtfully. He is certainly an expert in his craft! Could not recommend Snug Air enough
The two gentleman that showed up to fix my hvac unit was very friendly fast in the job got my air working again and knowledgeable in their work! I would definitely recommend their services
Fast and friendly service with a great price. They have a very detailed explanation of the work that was done and I’m very satisfied
Very fast and professional…very knowledgeable and friendly . This will be my me go to company . This is the kind of service I have been looking for
Great service! Daniel did awesome
Very quick and efficient I have no complaints whatsoever
Excellent Service
Outstanding service visit -- the best ever! I can highly recommend Snug without hesitation. They are highly experienced and knew almost immediately what the problem was, whereas another company we had dealt with previously had no idea. My wife was impressed that they wore disposable shoe covers upon entering the house and vacuumed the floors when finished. And their service visit cost seemed very reasonable. The best!
Daniel is exceptional. Rest assured that if the news is good or bad, you can trust his word. He will present the best possible solution for any problem and he won’t rest until it is resolved. He is an expert and he cares!
Danielle is great
Excellent service. Daniel is honest, open and very knowledgeable. Highly recommend Snugg Air.
From initial call to end of service, everyone was very friendly and helpful. Daniel was on time and communicated well before his arrival. He was here two hours after I called the office. He was friendly and efficient and didn't try to oversell me on anything, double checked his work, explained clearly what he was doing. The price was a reasonable price to pay after being without air for 5 days in a Tennessee summer. I will contact them again if I ever need HVAC work.
Daniel was very professional and knowledgeable of the work that needed to be performed , He spend extra time making sure the job was well done.
Highly recommended Snug Air Flow
Daniel did wonderful job and help us to get parts from the Goodman under warranty. He also worked on to replaced the parts. My ac system runs better than used to. I surely will recommend him for HVAC, ac or heating services.
Great customer service plus hon st and fair .
Definitely a strong recommendation
The technician was very professional and friendly, as was the person on the phone when scheduling the appointment. He completed the work quickly and even showed video and photos of the issues to prove they were needed. This is a owner operator and the service was far above the big chains. I am adding them to my contact list for all future needs
It was a total pleasure to do
Business with this A/C company Daniel was fantastic, honest and very professional. Great workmanship and very thorough from start to finish. I Was relieved to find a company such as this, especially when I’ve had so many bad experiences in the past with AC companies
Daniel from Snug Air was quick, responsive, and had fair prices. 100% professional, I would highly recommend him and his company for any HVAC needs.
Amazing response time - very friendly & professional. Did an excellent job finding our issue and had us up & running in less than an hour.
We highly recommend and will continue to use Daniel & his team going forward.
We have been having a high humidity issue in our upstairs and Daniel came out and did the most thorough inspection I have ever seen from an HVAC guy. He was so kind and knowledgeable and I feel such peace of mind knowing he is going to help with this humidity/air quality concern.
Our A/C unit went out the day before we had family coming over. Daniel showed up the next morning and fixed it quickly and efficiently!
Daniel got the job done quick and we got cooled down even quicker !!! HUGE thank you to him !!!!!
They always do a great job!!
Excellent and professional service we highly recommend it
This is an amazing company! Daniel went above and beyond. They will definitely be my go to company for any HVAC related needs!
Great service, Daniel does a phenomenal job. Have called him several times on different properties. Highly recommend, honest and does great work.
Excellent job as always. True professionals.
Snug Air is FANTASTIC! Customer service is top notch! My unit was serviced by Daniel, and he is amazing! He is thorough, knowledgeable, pleasant, and explains everything very well to where even I could understand what he was doing and why he was doing it. Snug Air is now my go-to company for all things regarding heating and cooling! I have no intention of calling those other guys 😊 again! Thank you Snug Air and Daniel!!! My home and I appreciate you! We are cooling off as I key this review!
Very knowledgeable tech, detail oriented
Daniel was able to repair our system for less than we expected! He is timely and professional.
THANK YOU FOR GOING ABOVE AND BEYOND ON FIXING OUR GAS ISSUE
Daniel went above and beyond and came when I needed them the most. I’m currently selling my house in Murfreesboro and he did everything he could to help me close the deal! He also does a lot of work for my mom‘s restaurant so I vouch for him
Top of the line in all the areas that matter- service, professionalism, kindness, expertise. Daniel and his team made the experience seamless and pleasant. We will definitely use this company again and recommend them 100%!
Mannnn where do I start the best HVAC company in middle Tennessee hands down..I’m a local business and we have issues with our ac units or mini splits quite often and daniel is always helpful and very knowledgeable on his profession I highly recommend this company!!!
Daniel came to our home within 24 hrs since our air went out in the hot part of the week had us up an running in no time was very knowledgeable an Polite knows his business would recommend him to anyone job well done thank you so much
Daniel was very good well explained got the job done quick and will definitely use them moving forward when needed! They are wonderful recommend highly 100%!
Daniel was wonderful worked hard very dependable and explains everything u need to know! Definitely would use them again!🥰
Great service!! I highly recommended Snug Air. It is a company that you can trust.
Great service and nice agreeable technician.
Excellent service
Daniel T was amazing! So responsive, professional and he got the job done quickly! Cannot recommend him and Snug Air enough!
Best Quality & the most professional Company around! Highly recommend 100X
Daniel gives his best when working. Honest and great working with him.
Excellent work. Daniel and his crew show up when they say they will. They exceed the job expectations every time. Absolutely will use them again.
Showed up on time. Super polite and professional in explaining the issue and fixed it in a timely manner. Took time to inspect for CO2 in the vents before he left.
They are so polite and professional
Daniel and his team are fantastic. I didn’t know HVAC service could be this conscientious. Such attention to detail. I can’t recommend them enough!
Daniel and his team was amazing!!! You’re missing out if you don’t use them for future needs!
The team was very nice. They showed up on time and was able to fix our AC unit really quickly. Daniel is very knowledgeable and he could answer all of my questions.
By far the best at customer service, fast response and overall knowledge of any hvac company I’ve ever worked with! Daniel Trujillo led the team of installers for my new unit and they did a great job!! If I could give this company and Daniel 10 stars I would! Highly recommend them!
Daniel is the best!!!! So knowledgeable and
REALLY cares about his workmanship! Seriously he spent 4 days at our house calibrating our air (2x), discovering the HVAC company who installed our new house until left huge dampers closed inside the lines and was the culprit for no air flow to half of our upstairs. The poor man had done all the work only to have to open the hvac lines and start over!
The original company just kept telling us “everything was fine” and standing us up for scheduled visits! Ugh!!! THE ABSOLUTE WORST!
He restrapped all of our lines, squared the units, added extra emergency switches to our attic unit that were needed. Added an extra return to support the size of the unit (that also had been suggest by another company). He registered our units, which the previous company never did!
He basically fixed all of the problems that should never have been there to begin with. He is so kind, respectful, and very professional! We will be using Daniel and his company from now on!! We finally have a house we’re every square inch is cool/hot as it should be!
HIGHLY RECOMMEND!!!!
Daniel came the same day. Did a quick assessment and told me he was pretty positive He would be able to fix it pretty quickly. He did and it’s working great. Honest ,efficient.
, great service.
This place is great. Great customer service. Danny was informative and just a good person. Italy was very helpful to communicate with. Highly recommend.
Outstanding service! When our A/C failed during a scorching summer Sunday, Daniel from Snug Air arrived within hours, quickly diagnosed the problem, and restored our comfort with expert efficiency. For any A/C troubles, I wholeheartedly recommend Snug Air - prompt, professional, and reliable!
Daniel Trujillo was extremely professional and courteous! He’s definitely an asset for your firm!
Incredibly responsive. Worked through the issue with our AC units and stayed til the job was done
All on a SUNDAY EVENING. I am a customer for life
Daniel and Snug Air did an excellen job! We had our AC go out in the heat of the day, in the afternoon, and snug air was able to respond within same day. Diagnosed the problem and had the repair part on the truck to complete the job.
I would recommend Snug Air to you!
Best all around people there is!! Best quality for the best prices!!
Daniel helped us out on short notice. Very professional and we got our air conditioner back. Thanks Snug Air.
Daniel and his team are amazing! I was referred by a friend and would recommend Snug Air to anyone! Fast, friendly, and informative!
Excellent, efficient and experienced
I couldn't be more impressed with Daniel’s team at Snug Air. From the first point of contact, their communication was clear, prompt, and professional. They showed up exactly when they said they would, which is rare these days, and worked efficiently without cutting any corners. You can tell they take real pride in their work - everything was done to a high standard and left clean and tidy. On top of that, their pricing was very fair, with no hidden fees or surprises. It’s refreshing to work with a company that values honesty, quality, and customer satisfaction. They will be my go to for HVAC needs until death do us part.
Daniel was Completely professional and efficient! Would highly recommend to others!
Daniel and his team were very professional and I couldn’t be happier with the outcome. These guys are the true pros at what they do! I highly recommend using this company!
Daniel was very professional and timely. He explained to me what was going on and he had our air up and running in no time!
Daniel and his team are exceptional. Highly recommend.
Daniel was here the next morning to address the issue at my home. He is very professional, knowledgeable, prompt, fair in pricing, and a kind person. I plan to use him any time I have a need!
Daniel was very prompt, quick to answer questions, and provides efficient and thorough service. Highly recommend!
Thank you so much to Daniel. He took incredible care of our system and work diligently to troubleshoot and fix the problems. His pricing is also very reasonable. We will be using him moving forward for our home and our businesses!
The guy was very nice and polite. He didn't leave a mess and did his job well.
Excellent job!!!
Daniel serviced our home on extremely short notice and made sure everything was working appropriately before leaving. We appreciate his help and would recommend his services to anyone and will definitely be using him for all of our HVAC needs.
Daniel is very responsive and professional. He always has the customer’s best interest in mind. Great HVAC technical knowledge and a great person
Daniel from Snug Air flow did an excellent job replacing a complete split system at my home! His team was very efficient and respectful to my home to prevent any damage during the removal of my old blower inside the attic and separate compressor unit outside. Daniel and the team's attention to detail was top notch and he did not leave the job until he was sure it was 100%. Daniel even followed up a couple of days after the job was complete to be certain I had no issues or questions!
I recently had the pleasure of working with the air conditioning repair company Snug Air flow, and I must say, I am thoroughly impressed. Their team provided prompt and efficient service, demonstrating a high level of professionalism and expertise. The skilled technicians quickly resolved the issue with my air conditioning, allowing me to once again enjoy a comfortable and cool environment in my home. I highly recommend this company to anyone in need of air conditioning repairs. Thank you for the exceptional service!
Daniel is very responsive, professional, and affordable. Our air went out Saturday during the heat wave at night and he made it a priority to get it up and running.
Daniel was very knowledgeable and honest during my recent service. I highly recommend for your HVAC services and needs!
Daniel was extremely quick to come and find the issue with our HVAC unit at our office, we will be using him from now on!
I had a fantastic experience with Snug Air Flow for my AC repair. Daniel was punctual, professional, and fixed the issue quickly. The service was top-notch, and my AC is running perfectly now. Highly recommend!
Daniel is a wonderful and knowledgeable technician! He has maintained and serviced not only our hvac systems, but also my mom and several other family members. He is dedicated to doing the job right, no matter the time of day or night and regardless of weather conditions. Daniel doesn’t cut corners to save time and his pricing is fair. We’ve had other well known hvac companies to service our system and they often did not complete repairs they said they did! That will not happen with Daniel!
My air conditioning wasn’t working anymore and I was desperately looking for a company to fix or install a unit but they were charging a lot. Fortunately I came across Snug Air and got a quote that was reasonable and they came out the following day to remove old unit, installed new unit explained to me what they did and showed me everything answered all my questions and were very professional. I would highly recommend Snug Air to my friends, family and anyone with HVAC needs!!
Great service, he was really good and friendly, I appretiate his business!!
Daniel is the best. Very professional very thorough.
He was super nice and friendly. Showed up on time and fixed my issues quickly.
I am very pleased with the installation of a mini split unit for my room. Daniel was on time and very efficient at doing his work. I highly recomend Snug Air Flow for their quality work and reasonable prices.
Quick, clean professional and most importantly on time. Got the run around from a large hvac company. Called snug set up an appointment and the issue was fixed at reasonable price, that simple. I WILL be recommending this company to friends and family!